Get Settlement Help ("we," "us," or "our") understands that privacy and security are important to the people from whom we solicit information. This Privacy Policy outlines the ways we collect, use, and disclose information and specifically describes our practices in connection with information collected through websites operated by us or on our behalf, through email messages that we exchange with you, and through other interactions you may have with us. Get Settlement Help reserves the right to update this Privacy Policy at any time without prior notice, in which case the updated policy will apply to all subsequent collection and use of your information.
INFORMATION WE COLLECT
Get Settlement Help collects both personal and non-personal information in the course of its business activities. "Personal Information" is any factual or subjective information about an identifiable individual. Personal Information can directly or indirectly identify you and may include, but is not limited to, your name, email address, telephone number, postal address, online digital identifiers, browser and device information, and information collected through digital tracking technologies.
Information you provide directly:
When you complete a survey or contact us through our website, we collect contact information such as your name, telephone number, email address, zip code, and specific details regarding your accident or potential legal inquiry. We collect this information to facilitate our location-based inquiry routing service.
Information collected automatically:
Get Settlement Help also collects Personal Information from the device you use to access our website. This may be done through the use of cookies, web beacons, pixel tags, session replay technologies, and other similar tracking technologies. The information we collect in this manner may include, but is not limited to, your device model, operating system, browser type, IP address, domain name, internet service provider, browsing history related to this website, clickstream data, referring website address, connection speed, language settings, approximate geographic location, and time-of-day.
Information from third parties:
We may also receive information about you from third-party data providers, advertising partners, and analytics services in order to supplement the information we collect directly from you.
USE OF INFORMATION WE COLLECT
Get Settlement Help uses your Personal Information to conduct its legitimate business activities, which include but are not limited to:
Fulfilling your request to have your inquiry routed to a local legal professional based on your geographic location.Transmitting your information to our advertising partner, Walker Advertising, and its network of participating attorneys so that an attorney can evaluate your potential claim.Communicating with you directly regarding your inquiry, subject to your prior express written consent in compliance with the Telephone Consumer Protection Act (TCPA).Sending you follow-up communications, updates, or relevant legal information that may be of interest to you.Conducting internal research, reporting, fraud detection, and improving our products and services.Enforcing our Terms of Service, detecting spam or abuse, and personalizing content you view on our website.Complying with applicable legal obligations.
DISCLOSURE OF PERSONAL INFORMATION
Routing to Legal Networks:
Get Settlement Help operates an inquiry routing service. By submitting your information through our website, you expressly consent to the disclosure of your Personal Information to our advertising partner, Walker Advertising, and its network of third-party attorneys. This disclosure is made for the purpose of allowing an attorney in your area to contact you to offer a free consultation regarding their legal services. We do not evaluate your legal situation or match you with a specific attorney based on case merit. Inquiries are routed based on geographic location and availability.
Service Providers:
Get Settlement Help shares your Personal Information with vendors and service providers (Sub-Processors) in order to conduct its legitimate business activities. These activities may include website hosting, data storage, analytics, customer service, email delivery, payment processing, auditing, and other operational services.
Advertising and Analytics Partners:
We may share non-personally identifiable or aggregated information with advertising networks, analytics providers, and social media platforms including but not limited to Meta (Facebook), Google, and TikTok, in order to measure campaign performance and optimize our advertising.
Legal Requirements:
It may become necessary for Get Settlement Help to share your Personal Information for legal reasons, including the need to comply with applicable law inside or outside the United States, to respond to requests from public or government authorities including law enforcement, to enforce our Terms of Service, to participate in a judicial or regulatory proceeding, or to protect and defend the rights of Get Settlement Help or others.
Business Transfers:
Get Settlement Help may disclose or transfer your Personal Information in connection with a reorganization, merger, acquisition, sale, joint venture, assignment, or other transfer or disposition of all or any portion of our business or assets.
TCPA CONSENT AND COMMUNICATIONS
By submitting your contact information on our website and providing your electronic signature, you are providing prior express written consent under the Telephone Consumer Protection Act (TCPA) to be contacted by Get Settlement Help, Walker Advertising, and its network of participating attorneys. This contact may include telephone calls, text messages (SMS), and emails, potentially utilizing automated dialing systems or artificial or prerecorded voices. You understand that your consent is not a condition of purchasing any goods or services. You may revoke this consent at any time by contacting us at support@getsettlementhelp.com or by replying "STOP" to any text message you receive from us.
COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar tracking technologies to enhance your experience on our website, analyze usage patterns, and support our advertising efforts. You may control cookie settings through your browser preferences. Please note that disabling certain cookies may affect the functionality of our website. We also work with third-party advertising partners who may place cookies on your device to deliver targeted advertisements based on your browsing activity.
CHILDREN'S PRIVACY
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect Personal Information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately at support@getsettlementhelp.com and we will take steps to delete such information.
RETENTION OF PERSONAL INFORMATION
Your Personal Information may be retained by Get Settlement Help for as long as is necessary to maintain a relationship with you, fulfill the purposes outlined in this policy, protect ourselves against legal claims, or comply with applicable record-keeping requirements. When Personal Information is no longer required, we will take reasonable steps to securely delete or anonymize it.
SECURITY
Get Settlement Help has implemented generally accepted technical and organizational security measures to protect against the loss, misuse, unauthorized disclosure, alteration, or destruction of your Personal Information. However, no method of electronic data transmission or storage can be guaranteed to be completely secure. While we utilize industry-standard measures, we cannot guarantee absolute security of your Personal Information.
OPT-OUT RIGHTS
You may opt out of receiving marketing emails from us by following the unsubscribe instructions included in those emails or by contacting us at support@getsettlementhelp.com. You may opt out of receiving phone calls or text messages by replying "STOP" to any text message or by contacting us at the same email address.
CALIFORNIA CONSUMER PRIVACY ACT (CCPA) / CPRA
Under the California Consumer Privacy Act ("CCPA") and the California Privacy Rights Act ("CPRA"), California residents have the following additional privacy rights:
The Right to Know — the right to request information about what Personal Information we collect, use, disclose, and sell.
The Right to Delete — the right to request deletion of your Personal Information collected or maintained by us.
The Right to Opt-Out of Sale or Sharing — because our business model involves transmitting your data to third-party legal networks, which may constitute a "sale" or "sharing" under California law, you have the right to opt out of such sale or sharing of your Personal Information.
The Right to Non-Discrimination — the right to be free from discriminatory treatment for exercising your privacy rights.
The Right to Correct — the right to request correction of inaccurate Personal Information we hold about you.
The Right to Limit Use of Sensitive Personal Information — where applicable, the right to limit our use of sensitive Personal Information.
To exercise any of these rights, please contact us at support@getsettlementhelp.com. We will respond to verified requests within the timeframes required by applicable law.
NEVADA PRIVACY RIGHTS
Nevada residents may have the right to opt out of the sale of certain Personal Information. To submit an opt-out request, please contact us at support@getsettlementhelp.com.
CHANGES TO THIS PRIVACY POLICY
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated policy to our website. We encourage you to review this page periodically to stay informed about how we are protecting your information.
CONTACTING US
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:
Email: support@getsettlementhelp.com
Website: GetSettlementHelp.com
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